FAQs / Help
Adults £11.00, Under 16 and Concessions £9.00, Under 5 free. We offer a 50p discount on tickets purchased online before the day of your visit. We also offer free entry for carers accompanying a visitor claiming a DLA Concession. For full details visit our shop.
During school term time
The NVM Galleries are open Fridays 12 midday to 5pm, Saturdays and Sundays 10am until 5pm
During School holidays
The NVM Galleries are open every day from 10am until 5pm
You can buy your tickets via our online shop HERE
You can also buy your tickets in person on the day, but we advise if you're making a special visit to buy your tickets in advance to avoid disappointment.
The National Videogame Museum is located at:
Castle House, Angel Street, Sheffield, S3 8LS
We are 15 minutes walk from Sheffield Train Station.
We are less than 5 minutes walk from NCP Hartshead Square car park.
We are 1-minute walk from the Castle Square tram stop.
There is a cafe on our site run by Tamper who are local to Sheffield! It serves coffee and other hot and cold drinks, as well as sandwiches and other snacks.
We do not have space to eat your own food, but we are based in the heart of Sheffield and so there are many other cafes and shops right on our doorstep.
Your entry ticket allows to you to play all day with unlimited re-entry
We have loads of games including arcade cabinets, home computing classics, console favourites, and sometimes even games not yet released to the public. Our galleries are continuously changing!
Not at all, your entry ticket gives you access to three floors of stuff all on freeplay for you to enjoy to your heart’s content.
There is something here for everybody! All our content is aimed at a family audience. Due to the nature of the games, over 5’s will get the most out of the experience.
It is a requirement that under 12s be accompanied by an adult at all times. Under 12s will not be permitted entry to the Museum without an adult with a valid admission ticket.
The NVM galleries are a fully interactive experience. We do not monitor whether individuals are playing games, or how much they are playing. As such you require a ticket to access the gallery area.
All admission tickets are non-refundable. However, if you contact us in advance of the day you are currently booked for we can transfer your tickets to another date, provided there are tickets available for that date. To do so, contact us, firstname.lastname@example.org with your booking information and what date you wish to transfer to.
Please contact us immediately 01158813091 We can transfer (subject to availability) or refund your booking up to 7 days before the booked date. Within 7 days we can only refund 50% of the booking due to costs incurred.